Agero Damage Claim

📅 Timeline Highlights

• June 2: State Farm agent Dave Wrona instructed me to contact Agero after inspection request was denied.
• June 3: Phone and email contact ongoing. Required forms submitted. Agero rejected dealership estimate paperwork.
• June 4–13: Multiple follow-ups. Stress impact high. Agero reiterated refusal to move forward without repetitive documentation.
• June 14–27: Case elevated. Assigned to Camille Gayares. Still flagged as “waiting on documentation.”
• July 1: Agero damage team again requested info already provided. No progress noted.

🚧 Current Status

Agero has declined to proceed until new inspection quote and shop hours are provided. Prior documentation rejected. State their Investigation is on hold pending submission.